Delete your CabinAlpha account

1. Delete in the app

1. Open the CabinAlpha app and sign in.
2. Tap Settings in the bottom tabs → Account → Delete account.
3. Read the notice and confirm. You are signed out and deletion starts right away.

On the website, sign in and use the same menu (Settings → Account).

2. Ask without the app

Email admin@cabinalpha.com from the address of the social account you signed up with (Google, Apple), with "Account deletion request". We confirm it is you, delete within 7 days and reply.

You can ask the same way to delete only some data (alert settings, device details) and keep the account.

3. What is deleted

Deleted within 30 days of the request, backups included:

• Account details: email, name, social sign-in identifiers
• Deal alert settings: departures, routes, dates, discount conditions
• Push notification device tokens and the alerts sent
• Subscription status and unused trip passes

4. What is kept, and for how long

• Purchase records (order number, product, date, amount): kept for 5 years as Korean e-commerce law requires, then destroyed. Stored apart from account details.
• Usage records (pages visited, hashed IP): not linked to the account, destroyed 1 year after collection.

5. Cancel subscriptions separately

Deleting the account does not cancel a Google Play or App Store subscription. Cancel it first in the Play Store (Payments & subscriptions → Subscriptions) or on iPhone (Settings → Apple Account → Subscriptions). Remaining subscription time and trip passes cannot be restored after deletion.